Last updated: March 7, 2026
Welcome to the Colette Flowers website. These terms and conditions govern your use of our website and the purchase of products through our online store. By using this site or placing an order, you agree to these terms.
The Colette Flowers website is an online store offering floral bouquets and related products for sale online. By using our site, you agree to comply with these terms and conditions and all applicable laws and regulations.
We reserve the right to modify these terms at any time. Updated terms will be posted on this page.
We strive to ensure that all product information, including descriptions, images, and prices, is accurate.
Please note, however, that:
flower colors may vary slightly depending on availability or season
packaging or decorations may change slightly while maintaining the overall look of the bouquet
images on the site are for illustrative purposes only
In case of unavailability of certain flowers, we reserve the right to use a similar alternative of the same quality.
You can place an order through our website by selecting a product and completing the order process.
After submitting your order:
you will receive an order confirmation by email
the order is considered accepted only after our confirmation
We reserve the right to refuse or cancel an order in case of:
incorrect data
suspicion of fraud
technical errors in price or product availability
All prices listed on the website are final prices, including applicable taxes, unless otherwise stated.
Payment for orders can be made through the available payment methods listed at checkout.
The order will be processed only after successful payment receipt.
We offer delivery of floral bouquets to the address specified in the order.
Delivery times may vary depending on:
delivery location
product availability
current order volume
The customer is responsible for providing accurate delivery information. Colette Flowers is not responsible for delays caused by incorrect information.
If you wish to cancel or modify an order, please contact us as soon as possible after placing it.
As flowers are perishable goods, orders for products already delivered cannot be returned.
However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery, and we will investigate the situation and propose a solution.
All content on this website, including:
texts
photographs
logo
website design
is the property of Colette Flowers or its content providers and is protected by copyright.
Without our written consent, this content may not be copied, reproduced, or used for commercial purposes.
Colette Flowers is not responsible for:
technical issues of the website
temporary unavailability of the service
damages caused by improper use of the website
Use of our site is at the user’s own risk.
The use of personal data is governed by our Privacy Policy, which is available on a separate page.
If you have questions regarding these terms and conditions, you can contact us via the contact form on our website.
© 2026 Colette Flowers. All rights reserved.