Privacy Policy

Last updated: March 7, 2026

Welcome to Colette Flowers. Protecting your personal data is very important to us. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data when using our website and services.

1. What Personal Data We Collect

When you use our website, we may collect the following types of personal data:

First and Last Name
Billing and Shipping Address
Email Address
Phone Number
Order and Payment Information
IP address and Device Data
Information collected through cookies

We collect this data when you place an order, register an account, contact customer support, or subscribe to our newsletter.

2. How We Use Your Data

We use your personal data for the following purposes:

Processing and delivering your orders
Processing payments
Customer communication and support
Improving our website and services
Sending order information or marketing offers (only if you consent)

3. Sharing Personal Data

We may share your personal data with third parties only if it is necessary to provide our services, for example:

courier and delivery services
payment gateway providers
hosting and technical support providers

These partners are obliged to protect your data and use it only for the purpose of providing services.

4. Cookies

Our website uses cookies to improve the user experience. Cookies help us analyze website traffic, remember your preferences, and ensure the proper functioning of the site.

You can adjust or disable the use of cookies in your browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.

7. Your Rights

Under applicable data protection laws, you have the right to:

request access to your personal data
request correction of inaccurate data
request deletion of your data
restrict the processing of your data
object to data processing
request data portability

If you wish to exercise any of these rights, you can contact us.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy policies or content of these sites.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact

If you have questions regarding this Privacy Policy or the processing of your personal data, you can contact us via the contact form on our website.